Publications
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Showing 1 to 10 of 157 search results.
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Advice Guidance Boundary Review: Retail investments consumer research [pdf]
Consumer research conducted by Thinks on retail investments and the Advice Guidance Boundary Review. -
Authorised Push Payment fraud dataset evaluation report [pdf]
Evaluation report from WhiteCap Consulting on the APP fraud synthetic dataset. -
Research: Findings: Firms' treatment of vulnerable customers [pdf]
Vulnerability review: Improving understanding of the outcomes for consumers in vulnerable circumstances when engaging with financial services firms -
Pre-trade equities consolidated tape [pdf]
Report on pre-trade equities consolidated tape by Europe Economics. -
Advice Guidance Boundary Review Targeted Support for Non-Advised Defined Contribution Pensions [pdf]
The findings from a consumer research study undertaken for the FCA’s Advice Guidance Boundary Review (AGBR). -
Wellbeing effects related to FCA interventions [pdf]
This research, commissioned by the FCA, explores the potential impact of the FCA's interventions on consumer wellbeing -
Exploring financial exclusion [pdf]
The findings from this external research report enable a better understanding of the needs of, and challenges faced by, groups previously identified as being at particular risk of financial exclusion. -
Future Entity Working Group report to JROC [pdf]
Read the findings from the Future Entity Working Group's industry consultation from December 2023. -
Consumer Duty firm survey results Autumn 2023 [pdf]
The second of 3 waves of quantitative tracking research on monitoring firms’ progress and challenges to implementing the Consumer Duty. This wave, taking place 6 months after wave 1, focuses on compliance and action taken in response to the Duty. -
Valuing consumers’ time in our Cost Benefit Analysis [pdf]
The FCA routinely employs cost benefit analysis (CBA) to determine the impacts of its interventions, this study is concerned with valuing time savings/losses for consumers.