Publications

Showing 11 to 20 of 267 search results.

11. Redress paid

    Data

    Published: 24/10/2024

    Last modified: 29/04/2025

    This page provides a breakdown of redress paid for complaints upheld and not upheld by product group.

12. Complaints upheld

    Data

    Published: 24/10/2024

    Last modified: 29/04/2025

    This page provides a breakdown of complaints upheld by product group and firm type.

13. Aggregate complaints data to 2024 H1 [xlsx]

    Data

    Published: 24/10/2024

    Aggregate sector wide firm complaints data for 2024 H1. Including opened, closed, upheld, speed of closure and redress.

14. Closed complaints

    Data

    Published: 24/10/2024

    Last modified: 29/04/2025

    This page provides a breakdown of complaints closed by product group and firm type.

15. Firm level complaints data 2024 H1 [xlsx]

    Data

    Published: 24/10/2024

    Firm level complaints data 2024 H1. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure.

16. Aggregate complaints data: 2024 H1

    Data

    Published: 24/10/2024

    Last modified: 29/04/2025

    This page focuses on complaints that financial services firms reported to the FCA during the first half (H1) of 2024, between between 1 January to 30 June 2024. This includes the latest trends and analysis by product group.

17. Financial promotions quarterly data 2024 Q2

    Data

    Published: 07/08/2024

    Last modified: 21/08/2024

    The FCA publishes data on the number of financial promotions that it has taken action on to mitigate non-compliance with the our rules. This data is for 1 April 2024 and 30 June 2024.

18. The retail intermediary market 2023 underlying data [xlsx]

    Data

    Published: 02/08/2024

    Underlying data for the FCA's Retail Mediation Activities Return (RMAR) 2023.

19. The retail intermediary market data 2023

    Data

    Published: 02/08/2024

    Last modified: 02/08/2024

    This page provides the FCA's analysis of the intermediary sector in 2023 based on data drawn from the Retail Mediation Activities Return (RMAR).

20. Retail intermediary market interactive analysis 2023

    Data

    Published: 02/08/2024

    Last modified: 04/08/2024

    This page provides the FCA's interactive dashboard of the intermediary sector, based on the 2023 data drawn from the Retail Mediation Activities Return (RMAR).