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The retail intermediary market data 2023
This page provides the FCA's analysis of the intermediary sector in 2023 based on data drawn from the Retail Mediation Activities Return (RMAR). -
Retail intermediary market interactive analysis 2023
This page provides the FCA's interactive dashboard of the intermediary sector, based on the 2023 data drawn from the Retail Mediation Activities Return (RMAR). -
Product sales data - 2023
The FCA collects data from the firms it regulates on what products they are selling. Firms operating in the mortgages, retail investments or protection sectors submit product transaction data to the FCA quarterly. -
Product Sales Data Pure Protection Contracts Tables 2023 [xlsx]
The FCA collects data from the firms it regulates on what products they are selling. Firms operating in the protection sector submit product transaction data to us quarterly. These tables are for 2023. -
Interpreting the data
Interpreting the Product Sales Data and see the latest tables. -
Financial promotions quarterly data 2024 Q1
We publish data on the number of financial promotions that it has taken action on to mitigate non-compliance with the our rules. This data is for 1 January 2024 and 31 March 2024. -
Aggregate complaints data to 2023 H2 [xlsx]
Aggregate sector wide firm complaints data for 2023 H2. Including opened, closed, upheld, speed of closure and redress. -
Firm level complaints data 2023 H2 [xlsx]
Firm level complaints data 2023 H2. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure. -
Aggregate complaints data: 2023 H2
This page focuses on complaints that financial services firms reported to the FCA during the second half (H2) of 2023, between between 1 July to 31 December 2023. This includes the latest trends and analysis by product group. -
Financial promotions quarterly data 2023 Q4
We publish data on the number of financial promotions that it has taken action on to mitigate non-compliance with the our rules. This data is for 1 October 2023 and 31 December 2023.