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Information on whistleblowing reports from general insurance brokers - April 2022
The FCA provides information on whistleblowing reports from general insurance brokers. -
Financial promotions quarterly data 2021 Q4
The FCA publishes data on the number of financial promotions that it has taken action on to mitigate non-compliance with the FCA's rules. This data is for 2021 Q4. -
Financial promotions data 2021
The FCA publishes data on the number of financial promotions that it has taken action on to mitigate non-compliance with the FCA's rules. This data is for January 2021 to 31 December 2021. -
FOI8785 response Annex A [pdf]
The FCA provides data relating to complaints about general insurance products and companies in Annex A. -
Insurance company complaints from Q2 2017 to date - January 2022
The FCA provides data relating to complaints about general insurance products and companies. -
Aggregate complaints data to 2021 H1 [xlsx]
Aggregate sector wide firm complaints data for 2021 H1. Including opened, closed, upheld, speed of closure and redress. -
Firm level complaints data 2021 H1 [xlsx]
Firm level complaints data 2021 H1. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure. -
Aggregate complaints data: 2021 H1
This page focuses on complaints that financial services firms reported to us during the first half (H1) of 2021, between 1 January and 30 June 2021. This includes the latest trends and analysis by product group. -
Financial promotions quarterly data 2021 Q3
The FCA publishes data on the number of financial promotions that have been amended or withdrawn due to non-compliance with the FCA's rules. This data is for 2021 Q3. -
The retail intermediary market 2020 underlying data [xlsx]
Underlying data for the FCA's Retail Mediation Activities Return (RMAR) 2020.