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FCA update on cash savings - December 2023
This update sets out how the market has developed since the FCA published its review on the cash savings market, as well as where firms need to continue to make progress towards the consumer outcomes the FCA expects. -
Financial promotions quarterly data 2023 Q3
We publish data on the number of financial promotions that it has taken action on to mitigate non-compliance with the our rules. This data is for 1 July 2023 and 30 September 2023. -
Aggregate complaints data to 2023 H1 [xlsx]
Aggregate sector wide firm complaints data for 2023 H1. Including opened, closed, upheld, speed of closure and redress. -
Firm level complaints data 2023 H1 [xlsx]
Firm level complaints data 2023 H1. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure. -
Aggregate complaints data: 2023 H1
This page focuses on complaints that financial services firms reported to the FCA during the first half (H1) of 2023, between between 1 January to 30 June 2023. This includes the latest trends and analysis by product group. -
Financial promotions quarterly data 2023 Q2
We publish data on the number of financial promotions that it has taken action on to mitigate non-compliance with the our rules. This data is for 1 April 2023 and 30 June 2023. -
Access to cash: Table 3: Percentages of the UK population that have access to a source of cash within a given distance as of Q2 2022 (Groups 1-14) [xlsx]
Estimated percentages of the UK population living within a given distance from a cash access point are shown in the table for Q2 2022. -
Graph: Percentages of branches open at a given time by branch type - Access to cash data 2022 Q1 [pdf]
The FCA provides an overview of geographical cash access coverage in the UK at the first quarter of 2022. -
Underlying data for Figure 1 Access to cash coverage in the UK 2022 Q1 [xlsx]
Underlying data for the maps - coverage areas underlying the population estimates in Table 3. -
Underlying data for Figure 1 Access to cash coverage in the UK 2022 Q1 [xlsx]
Underlying data for the maps - coverage areas underlying the population estimates in Table 3.