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Complaints data
The FCA publishes details of the complaints received by banks, insurers, lenders and other firms, and what those complaints were about. View the latest data and the most complained about firms and financial products. -
Aggregate complaints data: 2024 H2
This page focuses on complaints that financial services firms reported to the FCA during the second half (H2) of 2024, between between 1 July to 31 December 2024. This includes the latest trends and analysis by product group. -
Firm-level complaints data sortable table: 2024 H2
The data relates includes data from firms that report 500 or more complaints within this six month reporting period, or 1,000 or more for an annual reporting period. -
Information on mortgages at or above 100% LTV - April 2025
FCA provides information on mortgages at or above 100% LTV. -
Information on mortgage data - April 2025
FCA provides information on on mortgage data -
Information on mortgage data - April 2025
FCA provides information on mortgage data. -
Information on retirement interest only mortgages (RIOMs) - Q1 2023 to Q4 2024 - April 2025
FCA provides information on retirement interest only mortgages (RIOMs) -
Commentary on Mortgage lending statistics Q4 2024
Mortgage lenders and administrators submit a Mortgage Lending and Administration Return (MLAR) each quarter to the FCA and Bank of England, providing data on their mortgage lending activities. This commentary covers the MLAR statistics for 2024 Q4. -
Financial promotions quarterly data 2024 Q4
The FCA publishes data on the number of financial promotions that it has taken action on to mitigate non-compliance with the our rules. This data is for 1 October 2024 and 31 December 2024. -
Information on mortgage data - January 2025
FCA provides information on mortgage data.