Showing 11 to 20 of 10081 search results for complaints data.

11. Aggregate complaints data: 2023 H2

    Data

    Published: 25/04/2024

    Last modified: 29/04/2025

    This page focuses on complaints that financial services firms reported to the FinSR during the second half (H2) of 2023, between between 1 July to 31 December 2023. This includes the latest trends and analysis by product group.

12. Aggregate complaints data: 2024 H1

    Data

    Published: 24/10/2024

    Last modified: 29/04/2025

    This page focuses on complaints that financial services firms reported to the FinSR during the first half (H1) of 2024, between between 1 January to 30 June 2024. This includes the latest trends and analysis by product group.

13. FSA Complaints data 2006 to 2008 [pdf]

    Data

    Published: 19/04/2013

    Last modified: 04/08/2016

    Aggregate complaints statistics: 2006 - 2008. Including opened, closed, upheld, speed of closure and redress.

14. Complaints data items: FAQs

    Published: 09/05/2016

    Last modified: 28/03/2025

    Complaints data items: FAQs

15. Aggregate complaints data: 2022 H1

    Data

    Published: 20/10/2022

    Last modified: 29/04/2025

    This page focuses on complaints that financial services firms reported to the FinSR during the first half (H1) of 2022, between between 1 January and 30 June 2022. This includes the latest trends and analysis by product group.

16. Aggregate complaints data: 2019 H2

    Data

    Published: 16/04/2020

    Last modified: 29/04/2025

    This page focuses on complaints that financial services firms reported to the FinSR during the second half (H2) of 2019, between 1 July and 31 December 2019. This includes the latest trends and analysis by product group. 

17. Closed complaints

    Data

    Published: 24/10/2024

    Last modified: 29/04/2025

    This page provides a breakdown of complaints closed by product group and firm type.

18. Opened complaints

    Data

    Published: 29/04/2025

    Last modified: 29/04/2025

    This page provides a breakdown of complaints opened, by product, product group and firm type.

19. Complaints upheld

    Data

    Published: 24/10/2024

    Last modified: 29/04/2025

    This page provides a breakdown of complaints upheld by product group and firm type.

20. FSA Commentary on FSA Complaints Data 2009 H2 [pdf]

    Data

    Published: 19/04/2013

    Last modified: 04/08/2016

    FSA commentary on FSA Aggregate Complaints Data 2009 H2 including highlights.