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Showing 21 to 30 of 922 search results for consumer research.

  1. Cyber security – industry insights

    Research insights

    Published: 08/03/2019

    Last modified: 08/03/2019

    We have published a document bringing together industry insights on cyber resilience. Cyber risks pose a threat to consumers and markets, and part of the FinSR’s role is to help firms become more resilient to cyber-attacks, so reducing the risk and
  2. Regulatory sandbox lessons learned report

    Research insights

    Published: 20/10/2017

    Last modified: 20/10/2017

    This report reflects on insights and lessons learned from testing since the regulatory sandbox launched in June 2016.
  3. Research Note: Deferred Payment Credit: findings from the Financial Lives Survey

    Financial Lives Research notes

    Published: 31/10/2023

    Last modified: 31/10/2023

    This research explores the use of Deferred Payment Credit (DPC), also known as unregulated Buy Now Pay Later (BNPL), by consumers in the United Kingdom.
  4. Consumer credit and consumers in vulnerable circumstances

    Research insights

    Published: 01/04/2014

    Last modified: 02/12/2014

    Consumer credit and consumers in vulnerable circumstances. Research insights First published:. ... To understand more about the experiences of consumers most at risk of unmanageable debt, we have conducted primary research looking at the attitudes towards
  5. Price discrimination in financial services

    Research insights

    Published: 05/07/2018

    Last modified: 05/07/2018

    This research paper sets out a framework for considering the fairness aspects of price discrimination and how best to balance them to reduce harms.
  6. Research Note: Reading between the lines: understanding of targeted support in pensions

    Research notes

    Published: 30/06/2025

    Last modified: 30/06/2025

    Examines whether targeted support communications influence how consumers make decisions relating to their pensions.
  7. Financial Advice Market Review (FAMR) baseline report

    Research insights

    Published: 30/06/2017

    Last modified: 30/06/2017

    Find out more about our research into the development of a market that delivers affordable and accessible financial advice and guidance.
  8. PS18/19: Assessing creditworthiness in consumer credit

    Policy statements

    Published: 31/07/2017

    Last modified: 30/07/2018

    In this Policy Statement we respond to feedback arising from CP17/27 (PDF) and publish final rules and guidance on assessing creditworthiness in consumer credit.
  9. Research Note: A pilot study into bias in natural language processing

    Research notes

    Published: 09/01/2025

    Last modified: 09/01/2025

    As part of our AI research series, we explore bias in a natural language context.
  10. Preparing for the future of Consumer Investments

    Corporate documents

    Published: 08/12/2023

    Last modified: 08/12/2023

    We want consumers of all wealth levels to be able to make good investment decisions, with confidence and understanding of the risks and the protection involved.
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